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Datalogic - Manufacturer Warranty

Datalogic provide generous manufacturer warranties to cover all products against defects in the materials or workmanship. Mobile computer products can be further enhanced with service contracts with improved turnaround time and cover against accidental damage, and wear and tear. More information on Ease of Care.

Mobile Computers

All models of the Elf, Falcon X3, Kyman, Memor, Rhino, Skorpio, Skorpio X3 have a one-year manufacturer warranty against defects with all materials and workmanship.

Datalogic Barcode Scanner Warranty

Heron D1X0 5 years
Touch Pro and Light 5 years
  TD1100 5 years
QuickScan Lite QW2100 3 years
  QD2100 5 years
  QM2100 5 years
  L 2300 3 years
Gryphon 4100 GD4100 5 years
  GM4100 3 years
  GBT4100 3 years
Gryphon 4400 (2D) GD4400 5 years
  GM4400 3 years
  GBT4400 3 years
Gryphon L L GD4300 5 years
PowerScan 7000 2D 5 years
  PD7100 and PBT7100 3 years
  PD8300, PM8300 and PBT8300 3 years
  PD8500 and PM8500 3 years
  PD9500 (2D) 3 years


Products within their warranty period are repaired with a 10-day turnaround from date of receipt against manufacturing defects with all materials, parts and labour included. Factory upgrades are also included at no additional cost. Products outside their warranty period are repaired also with a 10-day turnaround from date of receipt but parts and labour will be chargeable.

Terms and Conditions

Datalogic warranties this product against defects in workmanship and materials, for a period (see list) from the date of shipment, provided that the product is operated under normal and proper conditions. Datalogic has the faculty to repair or replace the product, these provisions do not prolong the original warranty term. The warranty does not apply to any product that has been subject to misuse, accidental damage, unauthorized repair or tampering.

Datalogic warrants to the Customer that Datalogic's products will be free from defects in materials and workmanship for a period (see list) from product shipment. In order to obtain service under this Warranty, the Customer must notify Datalogic of the claimed defect before the expiration of the Warranty period and obtain from Datalogic a return authorization number for return of the product to a designated Datalogic service center.

If Datalogic determines the Customer’s claim to be valid, Datalogic will repair or replace the product without additional charge for parts and labour. The Customer shall be responsible for packaging and shipping the product to the designated Datalogic service center, with shipping charges prepaid.

Datalogic shall pay for the return of the product to the Customer if the shipment is to a location within the country in which the Datalogic service center is located. The Customer shall be responsible for paying all shipping charges, duties, taxes, and any other charges for products returned to any other locations.